Candulor – Webshop, Scan & Go Process & Warehouse Management

CANDULOR is a Swiss specialist in high-end prosthetics. Since 1936, the company has been developing complete solutions for partial, full, and implant-supported dental prostheses: from tooth lines to articulators. The company combines innovative materials such as NanoFilledComposite® (NFC+) with individual consultation and a worldwide distribution network. With the Swiss School of Prosthetics (SSOP), CANDULOR also focuses on knowledge transfer through practice-oriented further training for dental technicians and dentists. The guiding principle „HIGH END ONLY” underscores the commitment to offering aesthetic, functional, and durable prosthetic solutions.

Our Task

CANDULOR required a digital solution to simplify order processing from dental laboratories and to make internal warehousing processes more efficient. The aim was to develop a modern webshop that would make product ordering faster and more intuitive, while also enabling a scan-based workflow. In addition, a digital warehouse management system was to be integrated, allowing dental laboratories to easily record, reorder, and manage material stocks.

Project Goals

  • An engaging/user-friendly B2B webshop with SAP and Salesforce integration
  • An extra function where products can be added to the shopping basket by scanning them at the customer's location
  • An extra shop interface for sales representatives to order for their customers

The Challenges

  • Illustration of a large, complexly structured dental product range

  • Seamless processing of UDI codes, barcodes and QR codes

  • Development of a high-performance Scan & Go process without delays

  • User-friendliness for very different target groups (dental technicians, lab staff, prosthetics specialists)

  • Integration of warehouse logic into an intuitively usable B2B webshop

Implementation

  • Tailored development of a B2B webshops under shop.candulor.com with clear navigation and a modern UI

  • Implementation of the Scan-and-go processes, through which products can be added directly to the shopping basket using a QR/barcode

  • Connection of a digital warehouse management, including inventory overview and automated ordering options

  • Optimising the shopping cart and checkout flow specifically for dental laboratory requirements

  • Implementation of a high-performance and stable system that effortlessly handles large product volumes and fast scan inputs

  • Close coordination with CANDULOR for precise mapping of product variants, UDI codes, and dental-specific article data

Facts

  • Customer CANDULOR AG – Leading Manufacturer of High-End Prosthetics

  • Project: Development of a modern B2B webshop with Scan & Go functionality

  • Branch Dental Technology / Prosthetics

  • Services UX/UI design, technical implementation, process automation

  • Key Features: Barcode/QR scan, UDI code recognition, digital warehouse management

  • Target audience Dental Technicians, Dental Laboratories & Prosthetics Specialists

  • Technology Focus: Efficient order processing, high-performance product logic, intuitive material management

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